Headquarters: Remote
URL: https://www.collibra.com/

Joining Collibra’s Payroll team

As our Director Global Payroll, you will drive the full payroll function for our global tech organization across 12 countries. This is a hands-on leadership role, offering end-to-end accountability for accuracy, tax compliance, and global execution.  You will maintain personal ownership of US payroll tax operations, including quarter-end and year-end processing within Dayforce and Workday, while directing international payroll through in-country specialists and vendors. We are looking for a seasoned US payroll tax professional ready to expand their impact into global leadership. By ensuring our people are paid accurately and on time, you show up to win for Collibrians everywhere. Your work is vital to maintaining One Collibra as we scale our presence across Europe—including Belgium, the UK, Poland, and the Czech Republic—and beyond. You will report to our VP & Corp. Controller and help mature our processes to support our rapid growth. This role is an ideal career opportunity for an authentic and proactive leader who enjoys both technical execution and strategic oversight.

Join us in creating an inclusive and efficient global payroll experience for all our team members. We look forward to seeing the measurable outcomes you will drive as part of our high-performing. 

Directors, Global Payroll at Collibra are responsible for

• Own US and Canada payroll tax compliance across all jurisdictions, including local earned income tax and nexus for the remote workforce.
• Direct global payroll across Belgium, the UK, Poland, the Czech Republic, and eight additional countries, maintaining oversight of local calendars and compliance mandates.
• Execute technical tax adjustments in Dayforce and Workday, including mid-year corrections and off-cycle filings.
• Lead quarter-end close, reconciling liabilities and validating 941 filings ahead of deadlines.
• Drive year-end processing, including US W-2 production and corrections.
• Serve as the payroll-tax subject matter expert for People and Finance, and resolve employee inquiries directly.
• Coordinate tax registration lifecycles with Legal and Finance partners as the company scales.
• Partner on tax-sensitive events such as equity vesting and relocation, ensuring accurate reporting of complex compensation.
• Lead, develop, and back up in-country specialists, and manage vendor relationships with partners like Partena, Cintra, and Forvis Mazars.
• Direct global audits, providing technical documentation and reconciliations, and resolve cross-functional escalations.
• Drive AI, automation, and process improvements to streamline global payroll workflows and documentation.

You have

• 10+ years of end-to-end US multi-state payroll experience, including 7+ years in a leadership role owning global coordination, year-end delivery, and complex tax lifecycles.
• Demonstrated use of AI tools (e.g., Claude, Gemini, ChatGPT, Copilot) to solve business challenges and streamline workflows.
• Hands-on mastery of Workday and Dayforce, able to independently run US payroll cycles and technical tax functions (adjustments, 941 reconciliations, local returns, W-2/W-2c).
• A bachelor’s degree or equivalent related working experience is required
• This position is not eligible for visa sponsorship.

You are

• A hands-on leader who directs and develops the team while still owning US payroll and tax execution personally, and who wants that technical work to stay central as scope expands globally.
• Comfortable directing international payroll through in-country specialists and vendors rather than processing each cycle yourself.

Measures of success

• Within your first month, you will complete a full US payroll cycle independently in Dayforce and Workday, map all active in-country vendor relationships and compliance calendars across our 12 countries, and identify any open gaps in payroll tax registrations.
• Within your third month, you will own and deliver your first quarter-end close — including 941 reconciliation and liability validation — and establish direct working relationships with all in-country specialists and vendors (Partena, Cintra, Forvis Mazars). You will have also surfaced your top 2–3 process improvement or automation opportunities.
• Within your sixth month, you will lead year-end readiness planning end-to-end (US W-2 production and international equivalents), launch at least one automation or process improvement initiative using AI, and present a global payroll operations roadmap to the VP, Controller.

 

To apply: https://weworkremotely.com/remote-jobs/collibra-director-global-payroll

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.

Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake.

Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.

Enterprise Account Executive

Chainguard is looking for an Enterprise Account Executive to help expand our presence within large organizations. In this role, you’ll own the full sales cycle with enterprise customers—from building pipeline through closing complex deals.

Successful candidates are disciplined in their sales process, strong at developing pipeline, and comfortable navigating complex enterprise buying environments. You’ll work closely with sales leadership, sales engineering, marketing, and customer success to help organizations adopt Chainguard’s solutions and improve how they build and secure software.

What You’ll Do

• Own the full enterprise sales cycle from prospecting through close
• Build and manage pipeline within a defined set of enterprise accounts
• Lead discovery, qualification, and deal strategy using frameworks such as MEDDPICC
• Communicate Chainguard’s value to technical stakeholders, security leaders, and executive buyers
• Partner with Sales Engineering and Customer Engineering to support evaluations and technical validation
• Manage complex enterprise sales cycles including procurement, security reviews, and negotiations
• Maintain accurate pipeline visibility and forecasting
• Consistently meet or exceed revenue and pipeline targets

What We’re Looking For

• 3-5+ YOE selling complex technical products into enterprise organizations
• A track record of building pipeline and consistently closing revenue
• Comfortable running disciplined enterprise sales processes (MEDDPICC or similar)
• Ability to identify customer pain and sell based on measurable business value
• Experience navigating multi-stakeholder enterprise buying cycles from technical teams to executives
• Strong deal management and forecast discipline across complex opportunities
• Excellent communication, relationship-building, and negotiation skills
• Comfortable operating in fast-growing environments with evolving processes

$325K OTE (50⁄50)

About Us

We live and breathe our company values:

• We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better.
• We have a bias for intentional action — We prioritize, plan, try things, and fail fast.
• We don’t take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey.
• We trust each other and assume good intentions — We’re transparent with decisions to empower team members to make well informed decisions.

A few of the benefits we offer:

• Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
• Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
• 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
• ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
• 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child’s first year.

If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians” with unique backgrounds, perspectives, and experiences.

Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard’s Global Candidate Privacy Notice.

©2026 Chainguard. All Rights Reserved.

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.

Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake.

Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.

The role, in a nutshell:

We’re looking for a highly motivated strategic partner/business development professional (VARs) who has strong market knowledge, a cloud and security network, and enjoys building relationships with key decision makers to evangelize building secure and reliable software. Our sales team walks a mile in their customers shoes and wants our customers and prospects to see the immense value and expertise Chainguard’s solutions offer.

Duties and Responsibilities:

• Own and deliver partner-sourced and partner-influenced pipeline and revenue outcomes across a portfolio of assigned VARs and Regional System Integrators, with clear accountability for contribution to overall bookings.
• Drive consistent pipeline creation through joint prospecting, partner-led opportunity identification, and co-selling motions with aligned field sales teams.
• Improve partner attach rates by enabling partners to position Chainguard as a core component of their security, cloud-native, and modernization offerings.
• Accelerate deal velocity and win rates by ensuring partners are effectively enabled, engaged early in the sales cycle, and aligned to customer use cases.
• Identify, recruit, and prioritize high-performing partners that demonstrate sustained investment in Chainguard through sales focus, technical enablement, and go-to-market execution.
• Execute joint business planning with partners, including pipeline targets, solution focus areas, enablement milestones, and marketing initiatives, and track progress through quarterly and annual business reviews.
• Drive measurable progress in partner readiness metrics, including certifications, solution validation, demo capability, and delivery confidence.
• Increase partner-driven demand generation impact through joint regional marketing campaigns, events, and field activities, with clear attribution to pipeline creation and opportunity progression.
• Maintain strong forecast accuracy and pipeline hygiene by managing partner opportunities in SFDC and related tools, ensuring visibility into sourced, influenced, and co-sell deals.
• Partner cross-functionally with sales, solution engineering, marketing, and partner operations to remove friction, improve execution efficiency, and scale partner success.

Required Skills / Experience:

• 5+ years of Software Channel Manager experience required.
• Experience working with and through VARs.
• Successful sales background required having carried and overachieved quota.
• Startup experience a plus.
• Entrepreneurial self-starter, who knows how to structure and breakdown ambiguous problems into executable steps.
• Strong verbal and written communication including high level of comfort with public speaking and excellent presentation skills.
• Excellent interpersonal skills with the ability to build rapport with a variety of groups.
• Team player and ability to work independently.
• Strong technical aptitude.
• Data, metric-driven.

About Us

We live and breathe our company values:

• We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better.
• We have a bias for intentional action — We prioritize, plan, try things, and fail fast.
• We don’t take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey.
• We trust each other and assume good intentions — We’re transparent with decisions to empower team members to make well informed decisions.

A few of the benefits we offer:

• Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
• Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
• 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
• ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
• 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child’s first year.

If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians” with unique backgrounds, perspectives, and experiences.

Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard’s Global Candidate Privacy Notice.

©2026 Chainguard. All Rights Reserved.

The American Marketing Association is looking for an Enterprise Partnerships Lead!

Who We Are

About the American Marketing Association (AMA)

As the leading global professional marketing association, the AMA is the essential community for marketers. From students and practitioners to executives and academics, we aim to elevate the profession, deepen knowledge, and make a lasting impact. The AMA is home to five premier scholarly journals, including: Journal of Marketing, Journal of Marketing Research, Journal of Public Policy and Marketing, Journal of International Marketing, and Journal of Interactive Marketing. Our industry-leading training events and conferences define future-forward practices, while our professional development and PCM® professional certification advance knowledge. With 70 chapters and a presence on 350 college campuses across North America, the AMA fosters a vibrant community of marketers. The association’s philanthropic arm, the AMA’s Foundation, is inspiring a more diverse industry and ensuring marketing research impacts public good.

AMA views marketing as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. You can learn more about AMA’s learning programs and certifications, conferences and events, and scholarly journals at AMA.org.

What to know about this role

• This role sits within AMA’s Alliances team, a primary revenue engine of the AMA and critical driver of our mission. We partner with leading brands to develop strategic, business-focused partnerships that elevate their thought leadership, connect them with our community, and help them achieve meaningful business outcomes. The revenue our team generates directly fuels AMA’s ability to serve marketers, students, and educators around the world.

• We are a fully remote organization with team members in over 20 states within the US. Work from the comfort of your home, a local coffee shop, or wherever in the U.S. brings you joy! However, please note that you MUST live in one of the following states to be considered for this role:

  • Alabama, Colorado, District of Columbia, Florida, Georgia, Illinois, Indiana, Louisiana, Massachusetts, Michigan, Minnesota, North Carolina, New Jersey, New York, Ohio, Oregon, Pennsylvania, Tennessee, Texas, Virginia, Washington, or Wisconsin!

• We are unable to consider candidates who require an H1-B sponsorship at this time.

• Compensation includes a $65,000 base salary plus an uncapped commission plan designed to reward new business growth. Successful performers have the opportunity to earn $100,000+ in their first year, with significant upside for top performers.

The impact of this role

This is a rare seat: the chance to build something that doesn’t exist yet inside of one of marketing’s most trusted organizations. You’ll go beyond traditional sponsorship sales, drawing on our full ecosystem of research, membership, events, and thought leadership to solve real business challenges for enterprise partners. You’ll work across the AMA to design partnerships and open up new revenue streams. If you want to build something scalable and see your fingerprints on the AMA’s growth for years to come, this is that role.

What you’ll be doing

• Drive new business growth by identifying, developing, and closing strategic partnership opportunities across AMA’s sponsorship, advertising, research, events, executive engagement, and other organizational assets.
• Build and manage a high-quality sales pipeline through strategic prospecting, networking, referrals, and market research to consistently achieve revenue goals.
• Develop consultative partnership solutions by understanding client business objectives and designing customized programs that create value for both partners and AMA.
• Collaborate across the organization to develop, deliver, and optimize partnership opportunities while sharing market insights that shape future growth strategies.
• Grow long-term partner relationships by demonstrating ROI, identifying expansion opportunities, and driving renewals.
• Manage the sales process with excellence by maintaining accurate Salesforce records, forecasts, proposals, contracts, and other sales documentation.

What you bring to the table

• 5–7+ years of experience in B2B consultative sales, partnerships, or business development with a track record of closing new business.
• Experience prospecting, building pipeline, and managing opportunities through the full sales cycle.
• Strong relationship-building, presentation, and negotiation skills with executive-level stakeholders.
• 5 years of experience using Salesforce (or another CRM) to manage pipeline and forecast accurately.
• Highly self-motivated with an entrepreneurial mindset and a bias toward action.
• Strong written and verbal communication skills with the ability to develop compelling client proposals.

What you may also have

• Experience selling sponsorships, media, advertising, events, research, or marketing solutions.
• Experience selling into enterprise organizations or Fortune 1000 companies.
• Familiarity with nonprofit, association, higher education, or membership organizations.
• Existing network of marketing and/or HR & talent decision-makers.

What to expect from the interview process

• Recruiter and Hiring Manager resume review (AMA does not use AI to screen candidates at any point in our process)
• One-way video interview on Spark Hire (We promise this isn’t scary! Our questions are well thought out, and we wanted your answers to be as well. So you have unlimited think time for each of the five questions we ask!) that will take 15-20  minutes.
• 30-minute phone interview with a member of AMA’s People and Culture team
• For finalists only, a short thought exercise to present during your conversation with the hiring manager
• Virtual Interview with the hiring manager and key stakeholders you’ll be working closely with

What we offer

• An inclusive work environment.

• Rewards and Recognition program through Bucketlist. See more about this here!

• Free AMA membership and free access to the following professional development opportunities:

  • A variety of AMA professional development content
  • AMA’s Professional Certified Marketer - Marketing Manager certification exam

• Remote work-life balance with:

  • Flex Fridays (no internal meetings scheduled after 12 pm on Fridays)
  • Unlimited sick leave
  • 4 weeks of parental bonding/caregiver  leave
  • Paid vacation time
  • 13 paid holidays
  • 6 days of paid volunteer time off per year

• Comprehensive benefit package that includes:

  • Your choice of two medical plans with United Healthcare
  • Your choice of two dental plans with Guardian
  • Vision plan with Guardian
  • 403(b) retirement plan with an employer match and immediate vesting
  • Fully paid life insurance at twice your base annual salary
  • Fully paid short-term and long-term disability

The American Marketing Association is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, reproductive health decisions, family responsibilities, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. AMA is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

EEO

#LI-REMOTE

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

Remote positions open to the US only.

The Workday Analyst (PATT) will partner with internal teams to support the implementation, optimization, and ongoing maintenance of the Payroll, Absence, and Time Tracking modules within Workday and its integrated applications. The individual in this role will maximize system efficiencies to meet the strategic and operational needs of the business, serving as a subject matter expert for Payroll, Absence, and Time Tracking.

Responsibilities:

• Provide day-to-day configuration and business support of Workday with a focus on the Payroll, Absence, and Time Tracking (PATT) modules
• Configure and maintain pay components, earnings and deductions, tax elections, garnishments, absence plans, time entry templates, time calculations, and scheduling rules
• Maintain Workday enterprise-wide payroll and time production system security, organizational structures, business processes, tasks, notifications, and system enhancements, and provide data entry support
• Maintain a strong grasp of security principles and how they apply to Workday and third-party integrations
• Support payroll accounting, GL posting, journal validation, and financial reconciliation in partnership with Finance/Accounting
• Design and support integrations (EIBs, Core Connectors, Cloud Connect, and Workday Studio) with time and attendance systems, benefits providers, banking/payment processors, and tax authorities
• Develop reports, dashboards, and worklets; set up scheduled reports; understand required permissions for report sharing; and support composite, matrix, and advanced reporting types
• Work closely with stakeholders to maximize existing processes and design new system changes to meet the strategic and operational needs of the business across the Payroll, Absence, and Time Tracking modules
• Thoroughly test configuration changes through unit testing and facilitate user acceptance testing (UAT)
• Own Workday semi-annual releases (R1/R2) for PATT, including impact assessments, regression testing, and feature adoption
• Manage and support required PATT reporting, including support for year-end reporting and related year-end activities
• Follow SDLC methodology for feature development and apply change management policies for deploying changes to production
• Troubleshoot production issues, drive root-cause analysis, and implement preventive controls
• Proactively work with the team to continuously improve system configuration and reporting to advance the quality of information provided to stakeholders
• Maintain strictest confidentiality in all work aspects
• Understand basic database architecture, tables, functional interactions, and recognize and understand impacts to downstream systems
• Analyze and document business requirements and processes
• Coordinate with technical writers to develop informative, coherent, and usable documentation
• Support HCM Core functionality configuration as needed

Minimum Qualifications:

• Required minimum Bachelor’s degree in Computer Science, related degree, or equivalent work experience
• Workday Pro Payroll, Workday Pro Absence Management, or Workday Pro Time Tracking certification preferred
• Minimum 2-3 years of experience implementing and supporting Workday Payroll, Absence Management, and/or Time Tracking modules
• Strong understanding of absence plans, time entry templates, time calculations, and scheduling complexity
• Strong understanding of payroll processes, time entry design, and payroll accounting/GL posting
• Experience with Workday implementation tools (Enterprise Interface Builder (EIB), Workday Studio, Workday Report Writer, Core Connectors, Cloud Connect, and iLoad) preferred
• History of leading and supporting successful projects
• Excellent knowledge of database reporting and analysis tools including Excel
• Strong customer service skills and ability to effectively assist system users to resolve problems and questions
• Ability to communicate, present, and interact effectively with all levels of management with effective verbal, written, and interpersonal communication skills
• Ability to multitask in a fast-paced environment
• Strong interpersonal skills and ability to develop and maintain relationships with third-party vendors as well as people within the organization
• You have a Growth Mindset: A belief that abilities can be developed along with a desire to be curious, learn & grow
• You take Initiative: Solve problems by thinking & taking action on solutions rather than waiting for direction
• You Give Back: Leverage your knowledge & expertise to make improvements around you
• You are Resilient: Work through challenges with optimism, agility & adaptability
• You demonstrate Awareness: An ability to understand how your attitudes & actions impact others and adapt your approach accordingly

The salary for this position ranges from $110,000-$130,000, which will vary depending on how well an applicant’s skills and experience align with the job description listed above.

Application deadline: 10/11/2026.  This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501© Mozilla Foundation. This means we aren’t beholden to any shareholders—only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

Our Global Talent Acquisition Operations team architect and execute hiring strategies that power Mozilla’s growth across commercial, product, and mission-aligned business units. As a Senior GTM Recruiter (P4) in the UK, you will drive full-lifecycle recruitment for critical Go-To-Market and commercial functions across EMEA and international regions. You will act as a trusted strategic advisor to senior stakeholders, scaling pipelines for high-impact revenue, marketing, sales, and business development roles.

What you’ll do:

• Drive Full-Lifecycle GTM Hiring: Lead full-cycle recruitment for complex Go-To-Market functions—including Sales, Enterprise Business Development, Product Marketing, Commercial Partnerships, and Customer Success—delivering high-performing talent across EMEA and global markets.
• Execute Strategic Sourcing & Pipeline Engineering: Architect multi-channel candidate attraction strategies using HireEZ, LinkedIn Recruiter, and specialized talent communities to build diverse, high-converting pipelines for niche commercial profiles.
• Partner as a P4 Subject Matter Expert: Provide data-backed talent intelligence and market insights to senior GTM leaders, driving requisition alignment, calibrated scorecards, structured interview loops, and compensation strategy.
• Manage Advanced Negotiations & Offer Execution: Structure and negotiate complex, region-specific international offers, navigating UK/EMEA statutory requirements, equity components, and competitive counter-offer scenarios.
• Optimize ATS Hygiene & Operational Metrics: Maintain strict Greenhouse ATS data integrity, track funnel analytics (Time-to-Fill, Source Yield, Offer Acceptance Rates), and drive continuous hiring-process optimizations in line with global TA standards.

What you’ll bring:

• 5+ years of full-cycle recruiting experience with a focus on Go-To-Market, Commercial, or Revenue-generating roles in high-growth technology or SaaS environments.

• Proven track record of sourcing and closing senior-level commercial talent (e.g., Enterprise Sales, Commercial Partnerships, Product Marketing) within the UK and EMEA markets.

• Expertise with recruitment technologies and operations, including Greenhouse ATS, HireEZ, LinkedIn Recruiter, and data-driven pipeline analytics

• Strong understanding of UK and European labor compliance, contract worker models, IR35 nuances, and regional offer structuring.

• Demonstrated expertise in structured, competency-based interviewing methodologies (e.g., Interview Edge) to evaluate technical proficiency and mitigate hiring bias

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

#LI-REMOTE

Description

About us

Talkie builds AI Agents for healthcare. Our agents handle patient–clinic communication end-to-end - voice calls, web chat, and SMS - so patients get 24⁄7 access to care and busy practices never miss a conversation. Every month, our AI Agents handle close to a million real patient conversations across the US and Poland. Trusted by primary care, specialty practices, and hospitals.

The Role

We’re looking for a Junior Technical Support Engineer to keep our AI Agents connected to the real world - the phone systems, networks, and clinical software our US customers already run. This is a hands-on, high-impact role at the point where our technology meets each clinic’s infrastructure.

At the center of the job is telecom integration: getting patient calls to flow cleanly from a clinic’s existing phone number into our AI Agent and back out to the right person. In practice that’s almost always call forwarding - occasionally SIP trunking - and it means coordinating with clinic staff, their IT people, and external telecom vendors until calls route perfectly. Around that core, you’ll also own the support queue and troubleshoot API integrations with clinical systems (EHR) and LLM issues between Talkie and our customers.

This is not a “sit quietly and read documentation” role. You’ll be on calls and emails with US clients and vendors, chasing down what’s blocking an integration, and closing the loop. Every clinic you bring live is a clinic whose patients can now reach care around the clock - so precision, follow-through, and clear communication matter as much as technical skill.

What You’ll Do

• Own telecom integrations for our US clients. For each new clinic, confirm the phone provider (RingCentral, Weave, Dialpad, Vonage, Comcast, Verizon, or an IT/MSP partner), plan how patient calls will be forwarded to Talkie, and drive the setup to completion - either by configuring call forwarding yourself with admin access the client shares, or by coordinating a technical call with the client’s IT person or telecom vendor.

• Verify that call routing actually works end-to-end before you close a task - patient number → AI Agent → the right transfer destination (department, on-call, voicemail) - and troubleshoot anything that doesn’t.

• Manage, update, and prioritize the support queue and backlog, keeping every ticket moving and nothing falling through the cracks.

• Diagnose and resolve technical issues to restore service, and resolve tickets independently where you can.

• Troubleshoot API integrations with clinical systems (EHR) between Talkie and clinics, working with the right internal team to unblock them.

• Coordinate across Talkie’s teams to resolve tickets - organizing the work, keeping communication flowing, and gathering the data others need to help.

• Verify resolutions with the end users who reported the issue, then close the loop and the task.

• Proactively collect client feedback on the problems they run into, and communicate incidents and outages to clients following our established process.

• Improve the support process itself - propose and implement changes based on data and feedback so integrations get faster and smoother over time.

• Handle technical offboarding - data cleanup, deletion, and related work when a contract ends or changes.

What will you achieve with us?

• Bring US clinics live faster and more reliably - every integration you finish means real patients can reach their doctor 24⁄7.

• Become the person who understands, end-to-end, how a patient call travels from a clinic’s phone system into an AI Agent and back - across dozens of different provider setups.

• Turn a support queue into a well-run process, spotting the patterns that let us prevent problems instead of just fixing them.

• Grow into a genuine integrations specialist across telecom and APIs in a regulated, real-world healthcare environment.

Requirements

Job requirements

This is a young, fast-moving field and a role you can grow into. We care less about years of experience and more about how you think, learn, and work.

Must have

• Technical troubleshooting ability - solid hands-on skills and some experience diagnosing, monitoring, and resolving technical issues, with the patience to work a problem until it’s actually fixed.

• Telecom & IVR fundamentals - you understand the basics of telecommunications infrastructure and how IVR / call routing works, and you’re eager to go deep on SIP trunking and call forwarding.

• Interest in system integrations via API - you want to grow in this area and are comfortable reasoning about how two systems talk to each other.

• Communication & collaboration - a problem-solving mindset, easy to work with, assertive when needed, and clear in writing and on calls. You translate cleanly between technical and non-technical people.

• Proactivity - you spot problems before you’re asked, flag them, and come with a proposed fix. When something’s broken, you say so and you act.

• Fast learner, positive attitude - comfortable in a dynamic environment where no two days look the same.

• English - C1+ English, strong written communication. Our clients and their vendors are in the US.

• Shifted hours - This role requires shifted hours to align with the US market: 2pm - 10pm, with a possibility of Friday hours being 12pm - 8pm.

Nice to have

• SIP trunking / call forwarding - hands-on exposure to configuring call routing on platforms like RingCentral, Dialpad, Weave, or similar.

• API integrations - experience working with REST APIs, reading API docs, and debugging integration issues.

• Healthcare background - prior work in healthcare, health-tech, or another regulated industry where accuracy and privacy are non-negotiable.

• Support tooling - experience with ticketing/queue tools (e.g., ClickUp, Jira, Zendesk) and a knack for keeping a backlog tidy.

• Genuine curiosity - you enjoy figuring out how things work and show up with ideas for doing them better.

Your goals in this role

Short term - first 3 months

• Learn how Talkie’s call flow works end-to-end - how patient calls are forwarded into our AI Agents and transferred onward - and get comfortable with the most common US phone providers.

• Take ownership of a set of active client telecom integrations and drive them to “calls confirmed working.”

• Get up to speed on our tooling and ways of working (ClickUp, internal platforms, our support and escalation process).

• Start resolving support tickets independently, including first API and VPN troubleshooting with guidance from the team.

Longer term - first 12 months

• Own telecom integrations end-to-end across our US onboarding pipeline, from provider identification to verified call routing.

• Become the team’s go-to person for call-forwarding setups and the quirks of each major provider.

• Handle API (EHR) integration tickets confidently, escalating only what genuinely needs it.

• Improve the support and integration process itself - spot recurring blockers, propose fixes, and help us onboard clients faster with fewer surprises.

What we offer

• Competitive pay with your choice of employment contract or B2B contract.

• A role with real purpose - we’re changing how patients access healthcare in the US and Poland.

• Flexible working arrangements - remote, office, or hybrid.

• Work equipment for both home and office (including a comfy chair).

• Benefits: private medical care, Multisport card, annual offsite, and a training budget.

• A structured onboarding to help you find your feet, plus mentoring and support as you get into the world of AI and conversation design.

• Working with cutting-edge AI technology on a product that’s genuinely useful to real people.

What are we like as a company?

We are friendly, direct, and driven by curiosity and ambition. We value a growth mindset and see failure as a learning opportunity. Our culture is built on inquiry and critical thinking - asking questions is the standard, and thorough investigation is expected. We’re proactive problem-solvers who don’t shy away from challenges: when something’s broken, we acknowledge it, propose solutions, and fix it. And yes - we love to have fun too. Dancing till the early hours, karaoke nights, and team sports are a long-standing tradition at Talkie.

Our recruitment process

Reflecting our culture, our recruitment process is respectful and collaborative. We aim to create a welcoming environment where you can be yourself and get to know us better. The entire process typically takes 2–4 weeks.

What to expect

• 📮 Initial contact - if your application is a fit, we’ll reach out by email or phone.

• 📱 Phone call - a short intro, 10–15 minutes.

• 👋 First interview (30–60 min, online) - mutual fit and getting to know each other.

• 💪 Second interview- case study (60 min, online) - a hands-on task that lets you show how you think and approach problems.

• 📞 Reference check - we’ll ask for references from people you’ve worked with.

• 🤝 Offer - if all goes well, we’ll make you an offer, or share detailed feedback based on the interviews, case, and references.

We want to hire as soon as we find the right person - so don’t wait, apply now!

About Tailscale

Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We’re building a future for the Internet that’s easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we’re backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

Tailscale is redefining secure networking by making it simple for organizations to securely connect people, devices, and workloads anywhere in the world.

At Tailscale, we’re solving one of the most fundamental challenges in modern infrastructure: secure connectivity. Our product is loved by developers, trusted by IT and security teams, and rapidly expanding within organizations of every size. As adoption accelerates, we are investing in a regional sales motion that matches the scale of our ambition across EMEA.

We are looking for a founding Sales Director, EMEA to build and lead one of Tailscale’s most important growth initiatives. This is a rare opportunity to shape how a category-leading company enters and scales a major region, develops strategic customer and partner relationships, recruits an exceptional team, and creates the operating model for long-term growth.

About the Role

You will be a regional leader, seller, coach, and builder. You will own the EMEA sales strategy and lead teams across multiple customer segments, while personally helping advance the region’s most important opportunities and executive relationships.

You will define regional priorities, territory and segment strategy, hiring plans, outbound and expansion motions, and the operating cadence for the business. You will also help spearhead partnerships across the region, including channel, cloud, technology, and strategic alliance relationships that can accelerate customer acquisition and expansion.

Initially, you will lead a focused team of Account Executives across multiple segments and work closely with Customer Engineering, RevOps, Marketing, GTM Engineering, and Executive Leadership. As the business grows, you will play a central role in scaling the team, developing frontline leaders, and building the regional organization.

This UK-based role reports directly to the President and offers the opportunity to build Tailscale’s EMEA sales organization from the ground up.

Key Responsibilities

Build the EMEA Business

• Lead  the current team and build the EMEA sales organization and go-to-market motion.
• Develop the regional strategy, operating model, territory design, account segmentation, and coverage plan across multiple sales segments.
• Set clear regional priorities and translate company goals into executable plans for new business, expansion, and partnerships.
• Establish repeatable playbooks that reflect the needs of customers and markets across the UK and broader EMEA region.
• Provide regional market insight that helps shape company strategy, product priorities, and investment decisions.

Lead From the Front

• Personally support and, when appropriate, lead Tailscale’s highest-value and most strategic EMEA opportunities.
• Develop trusted executive relationships with CIOs, CISOs, CTOs, infrastructure leaders, security leaders, and business executives.
• Serve as the regional executive sponsor and quarterback for complex, multi-stakeholder sales cycles.
• Coach teams on discovery, qualification, account strategy, executive engagement, negotiation, and deal execution.
• Navigate technical, commercial, legal, procurement, and executive stakeholders to drive successful customer outcomes.

Lead and Scale Multiple Segments

• Lead Account Executives serving multiple customer segments, from commercial and mid-market organizations through enterprise and accounts.
• Create differentiated motions, coverage models, and performance expectations appropriate to each segment.
• Recruit, hire, onboard, and develop exceptional sales talent across the region.
• Build a high-performance culture grounded in accountability, collaboration, curiosity, customer value, and continuous learning.
• Develop future leaders and create the management structure required as the EMEA organization scales.

Build Regional Partnerships

• Help define and execute the EMEA partnership strategy alongside the Partnerships organization and Executive Leadership.
• Identify markets and customer segments where partners can accelerate awareness, pipeline creation, implementation, and expansion.
• Create clear rules of engagement, joint account plans, and co-selling motions with priority partners.
• Represent Tailscale with senior partner executives and at relevant regional customer and industry events.

Create Pipeline and Regional Awareness

• Lead an outbound-first and account-based sales motion across the region.
• Personally build executive relationships within high-priority accounts and partner ecosystems.
• Partner with SDRs, Marketing, GTM Engineering and Partnerships to create qualified pipeline.
• Build scalable account planning, prospecting, event, community, and partner-sourced pipeline programs.
• Ensure the region develops a balanced pipeline across customer segments, products, countries, and sources.

Drive Operational Excellence

• Own regional forecasting, pipeline health, hiring plans, and performance management.
• Establish a rigorous operating cadence across forecast reviews, pipeline creation, deal inspection, account planning, and talent development.
• Use data to identify trends, improve execution, allocate resources, and communicate regional performance to leadership.
• Partner closely with Product and Engineering to provide structured customer and market feedback from EMEA.
• Build the metrics, processes, and cross-functional relationships required to scale the organization effectively.

What We Are Looking For

• An experienced sales leader who has built or materially scaled a high-growth SaaS business in EMEA.
• A proven leader of teams spanning multiple customer segments, with the judgment to adapt the sales motion by segment and market.
• A builder who is comfortable operating with ambiguity, limited infrastructure, and significant ownership.
• A strong seller and coach with a consistent record of winning complex new-business and expansion opportunities.
• Experienced in recruiting, developing, and retaining high-performing Account Executives and sales leaders.
• Demonstrated success building outbound pipeline and establishing repeatable regional go-to-market motions.
• Experienced developing channel, technology, cloud, reseller, or strategic partnership relationships in EMEA.
• Executive presence and credibility with CIOs, CISOs, CTOs, and senior business leaders.
• Strong business acumen and experience navigating complex buying committees, procurement processes, and enterprise sales cycles.
• Deep familiarity with the UK and broader EMEA technology market; additional European language skills are valuable but not required.
• Based in the United Kingdom and able to travel throughout EMEA as needed.

You’ll Thrive Here If You…

• Want to build a region rather than inherit a mature organization.
• Enjoy leading from the front while creating leverage through managers, teams, and partners.
• Can balance strategic planning with hands-on customer and deal leadership.
• Are energized by developing different sales motions for commercial, mid-market, enterprise, and strategic customers.
• See partnerships as a core growth lever rather than a separate or secondary function.
• Want to leave a lasting impact on how a category-leading company expands internationally.

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale’s compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire’s base salary. Individual offers may vary based on experience and skill set.

UK Pay Range

£260,000—£300,000 GBP

Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic!

What We Offer

• An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
• A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
• Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
• Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
• Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
• Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
• Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
• Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
• A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
• Paid parental leave program. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).

Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.

Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.

Please be aware that legitimate emails from Tailscale’s talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness.

To learn the Hiring Ranges for this position, please select your location from the Apply Now dropdown menu.

To learn more about our Hiring Range System, please click this link.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501© Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

This contract recruiter (Duration: approx 6 months) will help grow Mozilla’s global recruiting effort for various Mozilla products. You are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about doing their part to make technology, their community, and the world a better place for ALL.

What you’ll do:

• Partner with hiring managers to understand their talent needs and develop effective recruitment strategies.
• Be a strategic advisor to hiring managers, providing insight and direction to ensure we are being proactive and creative in how we attract a diverse pool of qualified applicants
• Source, screen, and evaluate candidates using a variety of channels, including HireEz, LinkedIn, applications and referrals.
• Conduct detailed screenings to assess technical skills, culture add, and potential for success within Mozilla Corporation.
• Manage the full cycle recruitment process, from job posting to offer acceptance.
• Foster the growth of a diverse pool of candidates to attract a variety of skilled professionals.
• Collaborate with cross-functional teams like compensation, PBPs, legal, and finance.
• Use data and analytics to make informed decisions and improve recruitment strategies.

What you’ll bring:

• 5+ years of proven experience as a full-cycle technical recruiter in the technical industry.
• Proficiency in sourcing techniques and tools.
• Ability to assess technical skills and evaluate candidates.
• Experience with applicant tracking systems (Greenhouse preferred).
• Proficiency in using data and analytics to optimize recruitment strategies.
• Ability to excel in ambiguous situations for rapidly evolving tech organization
• Commitment to our values:
  • Welcoming differences
  • Being relationship-minded
  • Practicing responsible participation
  • Having grit

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-DNI

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501© Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

This contract recruiter (Duration: approx 6 months) will help grow Mozilla’s global recruiting effort for various Mozilla products. You are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about doing their part to make technology, their community, and the world a better place for ALL.

What you’ll do:

• Partner with hiring managers to understand their talent needs and develop effective recruitment strategies.
• Be a strategic advisor to hiring managers, providing insight and direction to ensure we are being proactive and creative in how we attract a diverse pool of qualified applicants
• Source, screen, and evaluate candidates using a variety of channels, including HireEz, LinkedIn, applications and referrals.
• Conduct detailed screenings to assess technical skills, culture add, and potential for success within Mozilla Corporation.
• Manage the full cycle recruitment process, from job posting to offer acceptance.
• Foster the growth of a diverse pool of candidates to attract a variety of skilled professionals.
• Collaborate with cross-functional teams like compensation, PBPs, legal, and finance.
• Use data and analytics to make informed decisions and improve recruitment strategies.

What you’ll bring:

• 5+ years of proven experience as a full-cycle technical recruiter in the technical industry.
• Proficiency in sourcing techniques and tools.
• Ability to assess technical skills and evaluate candidates.
• Experience with applicant tracking systems (Greenhouse preferred).
• Proficiency in using data and analytics to optimize recruitment strategies.
• Ability to excel in ambiguous situations for rapidly evolving tech organization
• Commitment to our values:
  • Welcoming differences
  • Being relationship-minded
  • Practicing responsible participation
  • Having grit

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-REMOTE

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we’re revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Go-To-Market Engineer in our New Markets area in Brazil! This is a Remote – Brazil position, meaning you can work from anywhere within the country. Please note that this role is only open to candidates in Brazil.

In this role, you will sit at the strategic intersection of Demand Generation, Revenue Operations, Marketing, and Technical teams. As an operational amplifier for our commercial organization, you will design, build, and optimize AI-powered automations, automated workflows, and data pipelines that power our outbound go-to-market motions and help Wellhub scale globally.

YOUR IMPACT

• Automate GTM Infrastructure: Design and deploy AI-powered data enrichment systems and workflows (using tools like Clay, Zapier, n8n, Salesforce, and Salesloft) to identify Ideal Customer Profile (ICP) prospects and deliver high-intent leads directly to sales teams.
• Drive Commercial Personalization: Build workflows that automate highly personalized messaging and deliver actionable account intelligence to SDRs and Closers to increase conversion rates.
• Execute GTM Experiments: Drive, prioritize, and analyze A/B experiments and outbound pilots to accelerate regional pipeline generation and remove operational bottlenecks.
• Act as Internal Operational Expert: Serve as the subject matter expert and day-to-day operator for Clay, Salesloft, and Salesforce across your designated region.
• Cross-Functional Orchestration: Partner closely with Global Strategy, Sales Dev Directors, Marketing, and Revenue Ops leaders to track funnel performance, synthesize feedback loops, and influence regional commercial strategy.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Communication & Collaboration: Excellent written and verbal communication skills in English, with proven ability to influence cross-functional stakeholders across international teams.
• Technical Curiosity & Vibe Coding: Passionate about learning new tools, experimenting with AI tools (like Claude, Cursor, or AI Agents), and tinkering with automation platforms.
• Relevant Experience: Proven track record in Revenue Operations, Sales Operations, Marketing Operations, Technical Product Management, or Project Management managing complex, multi-stakeholder initiatives.
• Systems & Tooling Familiarity: Experience building workflows and automations using CRMs (Salesforce, HubSpot), sales engagement tools (Salesloft, Apollo), or orchestration platforms (Clay, n8n, Zapier, Make).
• Commercial Bias & ROI Mindset: Relentlessly focused on practical outcomes—always asking “how will this workflow help an SDR validate more opportunities or close more deals?”
• Experimental & Analytical: Comfortable testing hypotheses, analyzing data (SQL/Excel), validating signals, and navigating ambiguous requirements into structured, scalable processes.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don’t match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that AI Tools expertise and Fluent English are mandatory requirements.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life.

Our flexible benefits program allows you to customize some of the benefits, according to your needs!

Our benefits include:

WELLHUB: Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

WELLZ: A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content.

HEALTHCARE: Health, dental, and life insurance.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. When you join, use our home office reimbursement to set up your home office.

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: It’s important to take time away from work to recharge.Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday!

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here.

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn !

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos.

#LI-REMOTE

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we’re revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a GTM Program Manager in our New Markets area in Brazil! This is a Remote – Brazil position, meaning you can work from anywhere within the country. Please note that this role is only open to candidates in Brazil.

In this role, you will sit at the strategic intersection of Demand Generation, Revenue Operations, Marketing, and Technical teams. As an operational amplifier for our commercial organization, you will design, build, and optimize AI-powered automations, automated workflows, and data pipelines that power our outbound go-to-market motions and help Wellhub scale globally.

YOUR IMPACT

• Automate GTM Infrastructure: Design and deploy AI-powered data enrichment systems and workflows (using tools like Clay, Zapier, n8n, Salesforce, and Salesloft) to identify Ideal Customer Profile (ICP) prospects and deliver high-intent leads directly to sales teams.
• Drive Commercial Personalization: Build workflows that automate highly personalized messaging and deliver actionable account intelligence to SDRs and Closers to increase conversion rates.
• Execute GTM Experiments: Drive, prioritize, and analyze A/B experiments and outbound pilots to accelerate regional pipeline generation and remove operational bottlenecks.
• Act as Internal Operational Expert: Serve as the subject matter expert and day-to-day operator for Clay, Salesloft, and Salesforce across your designated region.
• Cross-Functional Orchestration: Partner closely with Global Strategy, Sales Dev Directors, Marketing, and Revenue Ops leaders to track funnel performance, synthesize feedback loops, and influence regional commercial strategy.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Communication & Collaboration: Excellent written and verbal communication skills in English, with proven ability to influence cross-functional stakeholders across international teams.
• Technical Curiosity & Vibe Coding: Passionate about learning new tools, experimenting with AI tools (like Claude, Cursor, or AI Agents), and tinkering with automation platforms.
• Relevant Experience: Proven track record in Revenue Operations, Sales Operations, Marketing Operations, Technical Product Management, or Project Management managing complex, multi-stakeholder initiatives.
• Systems & Tooling Familiarity: Experience building workflows and automations using CRMs (Salesforce, HubSpot), sales engagement tools (Salesloft, Apollo), or orchestration platforms (Clay, n8n, Zapier, Make).
• Commercial Bias & ROI Mindset: Relentlessly focused on practical outcomes—always asking “how will this workflow help an SDR validate more opportunities or close more deals?”
• Experimental & Analytical: Comfortable testing hypotheses, analyzing data (SQL/Excel), validating signals, and navigating ambiguous requirements into structured, scalable processes.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don’t match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that AI Tools expertise and Fluent English are mandatory requirements.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life.

Our flexible benefits program allows you to customize some of the benefits, according to your needs!

Our benefits include:

WELLHUB: Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

WELLZ: A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content.

HEALTHCARE: Health, dental, and life insurance.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. When you join, use our home office reimbursement to set up your home office.

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: It’s important to take time away from work to recharge.Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday!

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here.

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn !

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos.

#LI-REMOTE

To learn the Hiring Ranges for this position, please select your location from the Apply Now dropdown menu.

To learn more about our Hiring Range System, please click this link.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501© Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

The Firefox team is a community of engineers who care deeply about delivering the fastest, friendliest, most usable browser possible. We are responsible for making the things you see in the browser work securely, quickly, and well!  Working in the open is the norm, and we contribute to the code driving the Firefox browser on a number of desktop platforms - Windows, Linux, and macOS. Our focus is on implementing and fixing things in Firefox as well as helping other teams make it excellent for our users.

A Frontend Engineering Manager directs a team of geographically distributed engineers to constantly drive improvements to Firefox Desktop experience through innovations and enhancements to the browser user interface in Firefox.  We need a leader who is dedicated to building exceptional teams, creating innovative solutions, delivering quality software, and influencing how the world uses the internet.

Feel good about your work again! Pursue your future while working to protect the future of the internet for everyone, everywhere.

What you’ll do:

• Drive initiatives to deliver value to our users ensuring the software your team delivers is high quality, highly available, monitored, and maintainable.
• Help the team navigate trade-offs and drive alignment in a fast-paced field; balancing quick delivery with thoughtful, long-term approaches across a portfolio of user experiences in the browser.
• Communicate your team’s goals, the scope and risks of your projects, and own the delivery of initiatives on clear timelines.
• Identify, build and iterate on engineering processes that support a high performing team.
• Engage regularly 1-1 with your team to discuss both technical work and professional development; provide direct and honest feedback about their individual performances
• Ensure developers are properly supported and empowered throughout the developer lifecycle.
• Create an inclusive environment which engages and challenges your team members.
• Work collaboratively with many teams including Product, UX, QA, Operations, and Data Science.

What you’ll bring:

• 4+ years leading engineers in a software development environment and working across multiple distributed teams.
• Software engineering background that empowers you to drive technical decisions within the team and engage with engineers at all levels of seniority to triage, prioritize and implement.
• Experience leading multiple concurrent projects.
• Previous experience working on frontend platform initiatives e.g. design systems and frontend architectural improvements.
• Track record of delivering front-end experiences to user-facing products
• Hands-on experience with web technologies (JavaScript/TypeScript, HTML, and CSS).
• Proven track record successfully leading and shipping sophisticated user facing experiences on time, using data to inform timelines. .
• Strong communication and ability to develop positive relationships with others, regardless of their rank or role.
• Passion to resolve problems, manage risk, lead change, and facilitate collaborative decision-making.
• Experience effectively communicating with senior leadership and advocating for engineering priorities.
• Desire to grow and learn as a manager, grow and develop others, and get results through others rather than personal technical proficiency.
• Able to hire, mentor, empower, develop, and delegate to geographically distributed team members with different skills from your own.
• Commitment to our values:
  • Welcoming differences
  • Being relationship-minded
  • Practicing responsible participation
  • Having grit

Bonus points for:

• Fostering the use of AI in Frontend engineering teams.
• Experience working in open source environments.

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-DNI

Req ID: R3136

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

.

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

.

See yourself at Twilio

Join the team as Twilio’s next Strategic Sales Sr. Manager for Twilio.

About the job

This position is needed to lead one of our Strategic Account Executive teams selling into Southern Europe within the EMEA Region. Reporting into our EMEA Regional Vice President for South and DACH, the right person for this role is an experienced Strategic relationship builder who is adept at building high-performing teams of solution selling Account Executives disciplined in growing and expanding existing customer relationships.

Responsibilities

In this role, you’ll:

• Build and manage a high performing team of account executives that manage existing customer relationships.
• Lead a team to identify a focused strategy around existing client expansion selling solutions across the entire portfolio of Twilio Products.
• Enable and coach your team around how to engage across various levels of customer maturity and segmentation.
• Work closely with our extended teams including but not limited to Professional Services, Marketing, Technical Specialists, Product & Partner teams to help existing customers achieve success as they launch new use cases onto the platform.
• Accurately forecast your team overachieving on their goals, and deftly present your guidance to your management
• Foster a ‘Growth Mindset’ team of account executives where curiosity, learning and collaboration thrive in a dynamic Twilio environment.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 3+ years of managerial experience within a high performing CPaaS, Communications or API based company. Strong preference for experience with consumption-based revenue models.
• Experience in building teams, managing all monthly forecasting, owning territory planning and revenue tracking for strategic accounts.
• Experience managing a remote team spread across different countries.
• Consistent track record of exceeding revenue targets and business KPIs.
• Highly analytical and data driven; an innovative thinker and creative problem solver who is naturally curious.
• A self-starter who can work with minimal supervision to drive results.
• Comfortable with ambiguity and working cross-functionally in a high growth business landscape.
• BA/BS degree or equivalent required.
• Energy and enthusiasm with a willingness to travel.
• Excellent written and verbal communication skills and strong executive presence in English, and an additional language between French, Spanish or Hebrew.
• Ability to influence and build effective working relationships with all levels of the organisation.

Location

This role will be remote AND based in the United Kingdom, Spain or Ireland.

Travel

We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way across the region.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

.

Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

.

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

.

See yourself at Twilio

Join Twilio’s Professional Services’  team as our next Program Manager.

About the job

This position develops and delivers comprehensive technology solutions through consulting engagements of various durations and complexities across all of Twilio’s products and channels. These engagements help our customers bring their customer experience vision to life by guiding implementation best practices, providing solution design support and ensuring successful platform adoption using Twilio’s APIs and platforms.

Program Managers combine deep expertise with technical knowledge of customer business objectives and use cases, acting as an extension of the customer’s team. A Program Manager’s primary responsibilities include setting, managing, and meeting customer expectations with regard to scope, budget, and timeline in order to meet contractual obligations.  In addition, our Program Managers ensure our customers have an excellent experience, see value from our solutions, and generate revenue for Twilio.  They stay one step ahead of customers, anticipating what they need to think about next and proactively setting the customer team up for success by monitoring industry trends and best practices relevant to their implementations. This role requires both strategic thinking and practical application—advising on solution design, supporting implementation activities, and directly contributing to customer success through hands-on engagement in solution delivery.

Our Program Managers ensure customer engagements are strategically aligned to business outcomes by leading all aspects of the project lifecycle. Success in this role requires exceptional communication skills across in-person, virtual, and written formats to drive clarity, momentum, and results.  Program Managers provide industry best practices, identify optimization opportunities, and work directly with customers and internal teams to architect, configure, and deploy solutions that drive platform adoption and revenue growth. As the primary point of contact throughout a project or program’s entire lifecycle, Program Managers are expected to be able to communicate with individual contributors, members of the C-Suite, and everyone in between.

Responsibilities

In this role, you’ll:

• Set, manage, and meet customer expectations with regard to scope, budget, and timeline.
• Ensure our customers have an excellent experience, see value from our solutions, and generate revenue for Twilio through successful implementations and expanded platform usage.
• Serve as the primary point of contact for our customers throughout engagement delivery, providing guidance on solution architecture, system configuration, integration patterns, and deployment strategies.
• Oversee engagements that successfully lead customers through various stages of their Twilio implementation, including solution design, implementation, configuration, production monitoring, and ongoing adherence to Twilio’s best practices.
• Partner with other Twilio Professional Services team members to design, configure, and implement solutions. Contribute directly to technical discussions, and support solution delivery activities.
• Lead a team of technical resources who will architect solutions, configure systems, write custom code, and set up product integrations based on customer requirements and the agreed upon scope of work.
• Proactively analyze customer usage  patterns, technical health, and implementation approaches to identify optimization opportunities. Recommend solutions or additional services that can drive greater value and platform adoption.
• Send status reports, action logs, and other necessary project artifacts as outlined in the customer contract. Clearly communicate progress, risks and solutions to stakeholders.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 5+ years of project/program management experience implementing or delivering software solutions, with a preference towards SaaS based solutions.
• Excellent written and verbal communication, persuasion, and presentation skills.
• Ability to handle multiple competing priorities in a fast-paced environment either independently or as part of a team.
• Ability to take the initiative to drive projects forward even under ambiguous circumstances.
• Ability to effectively communicate across all levels of the organization from engineers to executives, and to establish yourself as a trusted advisor to leadership.
• Proven ability to troubleshoot and resolve technical issues involving software configuration, data mapping and API integrations and system deployments. Strong problem-solving skills with both strategic and tactical application.
• Demonstrated proven ability to serve as a subject matter expert and trusted advisor to customers in a software implementation or technical consulting environment.
• Experience in identifying technical blockers and dependency problems in advance of customer impact and working collaboratively to implement solutions.
• Ability to work non-standard, and holiday hours and other travel as needed to support Twilio and our customers business needs (typically not more than 10% annually).

Desired:

• Experience implementing, configuring, or managing one or more Twilio-related technologies such as email, voice, messaging, video, Customer Data Platform, and/or 2FA.
• Experience creating delivery frameworks, implementation methodologies, and reusable solution patterns to accelerate customer success and ensure consistency across engagements
• Experience with AGILE, SCRUM, Six Sigma, KANBAN, or KAIZEN.
• A certification from the Project Management Institute (PMI) or Scrum.org.
• Experience working with, implementing, or supporting a major CRM or SaaS platform.
• Strong understanding of APIs and common web service integration pattern.
• Experience with integration platforms or middleware (Mulesoft, Workato, Tray.io).
• Experience participating in sales and proposal presentations, demonstrating solutions, and qualifying opportunities for professional services engagement.
• Demonstrated experience in solution design, system configuration, and implementation support. Ability to provide hands-on guidance on technical architecture, integration patterns, and deployment strategies.
• Deep knowledge of industry best practices, regulatory requirements, and use case patterns for communication channels (email, SMS, voice, video, etc.).

Location

This role will be remote and located in Colombia.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

.

Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Communications APIs:

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.

As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.

Why this role matters:

Platform engineering sits at the heart of how software gets built at scale and this team will define how Vonage works. You will lead a group of engineers who are directly responsible for the platforms, workflows, and automation that the wider engineering organisation depends on every day.

The organisation is going through a meaningful platform evolution: modernising tooling, raising the automation ceiling, and standardising how engineering teams ship software at scale. There is real work to do, real complexity to navigate, and a real mandate to make things better.

This is a role for an engineering manager who wants to lead through change as Vonage continues to drive innovation. This role will lead a globally based engineering team focused on growing engineers and delivering in a complex, high-stakes environment where your work is felt every day.

Your key responsibilities:

• Lead the EU/US Platform engineering team This which includes –day –to day people management of a geographically distributed team of platform engineers
• Drive the roadmap forward - Execute the roadmap under the direction of the Director of Engineering and Product Owner, ensuring deliverables are not blocked by external dependencies
• Develop your people - Team members are transitioning from SRE/infrastructure backgrounds into platform product engineering; you will coach and grow them toward ownership, customer-first thinking, and modern platform development practices
• Coordinate large-scale cross-team changes - Own the coordination of platform-wide changes (k8s upgrades, tooling migrations, security hardening) that touch many teams and require alignment across multiple stakeholders and time zones
• Operate within compliance and security constraints - Ensure all platform work meets security and regulatory requirements; maintain appropriate guardrails and policies
• Be data-driven - Establish and track SLAs, error budgets, KPIs, and change failure rates; use metrics to prioritize work, communicate health to stakeholders, and continuously improve the team’s delivery velocity
• Maintain platform reliability - Participate in and maintain the on-call rotation with your team; set the standard for operational excellence
• Partner with architects and product - Work closely with the Chief Architect (US-based) on platform direction and prioritization

What you’ll bring

Required:

• 2+ years of engineering management experience leading platform, DevOps, or SRE teams
• Proven ability to lead and grow engineers through skill transitions - especially from operational/SRE roles into product-oriented platform engineering
• Strong experience with Kubernetes-based platforms (EKS preferred) - Including cluster lifecycle, upgrades at scale, and cross-team rollout coordination
• Solid understanding of the AWS ecosystem and how it underpins enterprise platform infrastructure
• A genuine dependency-unblocking mindset – You’ll know how to drive cross-team commitments, escalate constructively, and keep complex multi-team deliverables on track
• Data-driven approach to platform management - You’ll be comfortable defining and tracking SLAs, KPIs, change failure rates, and error budgets
• Familiarity with compliance and security constraints in a regulated environment - You do not treat them as blockers but as guardrails to engineer around
• Strong leadership instincts - You set a high bar, give clear feedback, and build psychological safety

Nice to have:

• Hands-on experience with Port.io, OpsLevel, or a similar Internal Developer Platform product
• Familiarity with GitOps tooling (ArgoCD, Crossplane, Kyverno)
• AWS and/or Kubernetes certifications
• Experience in CFIUS-regulated or similarly complex compliance environments
• Background as a platform/SRE engineer before moving into management (you understand the work from the inside)

How you’ll benefit:

• Private Medical Insurance with the option to add dependents
• Multisport Gym Membership
• Educational Assistance Reimbursement Program
• Lunch and Learn Sessions held monthly
• Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development
• Three Paid Volunteer Days a Year
• Unlimited Discretionary Time Off
• Additional Maternity and Paternity Leave

#Li-AR1

There’s no perfect candidate. You don’t need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you’re passionate about what you could achieve at Vonage, we’d love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

About Keyfactor

Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world’s largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you’re looking for work that matters and a team that brings out your best, we hope you’ll trust your future with Keyfactor!

Title: Enterprise Sales Account Executive, East (formal title is Sales Director, East)

Location: United States; Remote, East Region - FL, NC, or SC

Experience: Senior Level

Job Function: Sales

Employment Type: Full-time

Industry: Computer and Network Security

About the position

The Regional Sales Director leverages advanced sales techniques and market analysis to maximize revenue and achieve sales targets across the region.

Applicants must be legally authorized to work in the United States.

Responsibilities

• Understands and contributes to contract negotiations.

• Delivers reliable forecasts and accurate reporting for the territory.

• Collaborates with marketing to build out the go-to-market (GTM) strategy.

• Manages pipeline over long sales cycles.

• Develops new accounts while maintaining and sustaining successful long-term relationships with key decision-makers up to and including the C-level.

• Contributes to the development of product, market, and competitor knowledge.

• Participates in events and tradeshows.

• Maintains a commitment to the company’s sales processes, values, and target visions.

Minimum Qualifications, Education, and Skills

• Bachelor’s degree in Business Administration, Technology, or equivalent experience.

• Strong understanding of IT security, PKI, and certificate lifecycle management.

• In-depth knowledge of market dynamics and competitor strategies.

• Familiarity with regulatory requirements in the IT Security industry.

• Experience with and knowledge of MEDDPICC, Solution Selling, and SPIN Selling.

• Ability to develop and execute strategic direction aligned with company goals.

• Proficient in using advanced sales tools and technologies.

• Ability to identify and develop opportunities for future business growth, including strategically important partnerships and key customers.

• Ability to coach others and share knowledge, insights, and skills with the broader team.

• Ability to influence stakeholders at all levels of the organization.

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change.
• Comprehensive benefit coverage globally.
• Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support.
• Competitive time off globally.
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
• The Keyfactor Alliance Program to support DEIB efforts.
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
• Monthly Talent development and Cross Functional meetings to support professional development.
• Regular All Hands meetings – followed by group gatherings.

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility .

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect .

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make “it” happen.

Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24⁄7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders.

Operations manages millions of orders a year and billions of dollars of GMV across a marketplace of corporate customers, restaurant partners, and delivery providers. We’re accelerating the growth of the business and getting there depends on how well we execute in operations.

Reporting to the Chief Operations Officer, you own the strategic initiatives, the operating rhythm, and the connective tissue that makes the Operations org run. When something needs to be created from scratch, you create it. When AI can change the way we operate, you make the case and make it happen. When the org needs to move faster or work differently, you figure out how. You are a strategic partner to the COO and the ops leadership and shaping where the team goes and how we operate.

What You’ll Do:

• Drive high priority strategic initiatives for ops taking programs and projects from ambiguity to execution and measurable impact. Today, among other things, your team is launching a new operations tech stack, and large cross functional initiatives that move company level KRs. You’d  also be accountable for weather playbooks, complex partner launches, and ensuring high value customer launches are seamless.
• Build the feedback engine that turns 200,000+ monthly inbound customer and partner contacts into structured signals. Create the system for how ops captures, categorizes, and prioritizes what we’re hearing. Ensure that what we learn drives change across ops and into product.
• Own the biz ops rhythms for the Operations org, designing and running the meetings and reviews that keep leadership aligned: staff meetings, business reviews, planning cycles, and goal-setting. Set the prep expectations, hold the calendar, and make sure decisions turn into outcomes.
• Own process improvement and redesign across the ops org, mapping how work actually flows today, identifying where we’re wasting time or duplicating effort, and partnering with team leaders to redesign and implement better ways of working. If a process isn’t documented, it isn’t a process.
• Lead how we roll out change and communicate internally for operational initiatives, ensuring that new processes, tools, and ways of working are adopted, not just announced. Own documentation standards: one place to find things, kept current, accessible to everyone.
• Build new operational capabilities from scratch, standing up functions that don’t exist yet, writing the playbook, proving the model, and handing off to the permanent owner once it’s working. You know how to build from zero.
• Serve as the AI thought leader for the Operations org, partnering with functional areas to drive where AI and automation can transform how we work, how we interact with customers and partners, and how we make decisions. Evaluate emerging tools, build the business case, and partner with ops leaders to drive adoption across our team.

What You Have:

• 10+ years of experience in operations strategy, business operations, or consulting, with at least 3 years leading teams or programs at a fast-moving technology company.
• You’ve built things that didn’t exist before. A new function, a new process, a new team. You’ve figured it out without a playbook and delivered something that lasted.
• You can run multiple complex projects at once and hold people accountable even when they don’t report to you. You know how to move work forward across teams that have competing priorities.
• You have a real point of view on AI and automation. You know where these tools create value in operations and where they don’t. You stay current, you’re skeptical of hype, and you can make the case for what’s worth investing in.
• You’re comfortable with data. You can use it to define problems, measure results, and challenge assumptions. You don’t need to be a data scientist, but you need to be credible working alongside one.
• You get things done through people who don’t work for you. You know how to build trust with senior leaders, create shared understanding, and move a room toward a decision.
• You write clearly and present with confidence. You can distill a complex situation into something a busy executive can act on in five minutes.
• You think like a strategist and work like an operator. You’re just as comfortable setting direction as you are digging into the details of how something actually works.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total targetcash compensation range for this position, including base salary and bonus target, is $202,151-$283,320 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

ezCater does not sponsor applicants for work visas or legal permanent residence.

What You’ll Get from Us:

You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.

Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.

For information on how ezCater collects and uses job applicants’ personal information, please visit our Job Applicant Privacy Policy.

#BI-Remote

Taking applications from CT, FL, GA, IA, IL, MD, MA, NC, NY, OH, RI, SC, TN, VA

As a Drupal full stack developer, you will drive the implementation of innovative solutions by building dynamic, data-driven sites, applications with engaging front end experiences for a variety of clients. You will contribute to projects with your knowledge of and experience of both the frontend and backend development of Drupal sites and applications from design to implementation, testing, and release.

REPORTS TO: VP, Tech Apps

RESPONSIBILITIES:

• Develop and maintain Drupal (9 & 10) websites, web applications, and upgrades
• Create and customize of Drupal themes using TWIG, CSS, and JavaScript
• Integration with external systems and web services
• Custom Module development
• Ensures Drupal best practices are followed in terms of site architecture, development, and security.
• Writes efficient, reusable, and scalable PHP code.
• Experience working with 3rd party APIs
• Optimize Drupal websites for performance, including caching, and server configurations.

What it takes to succeed in this role

QUALIFICATIONS:

1. A problem-solving mindset with a passion for software development
2. 5+ years of experience in Drupal application development
3. 5+ years in HTML, CSS, JavaScript, Sass, and frontend frameworks and how to integrate them efficiently in Drupal
4. Experience with PHP, Twig, and MySQL
5. Experience with layout driven site builds
6. Experience with Drupal custom module development and maintenance
7. Experience with layout driven site builds using Panels, Layout Manager, etc.
8. Experience creating reusable components with paragraphs
9. Experience with tools such as Composer, drush, Git, and NPM
10. Experience ingesting data into Drupal from an external data source
11. Experience with preprocessing to manipulate data
12. Knowledge ingesting data with Feeds
13. Knowledge and understanding of BEM (Block, Element, Modifier)

The Perks:

• The best co-workers you’ll ever find
• Unlimited PTO
• Medical, Dental, Vision, 401(k) plus match
• Ongoing training opportunities
• Planned outings and team events (remote workers included!)

Compensation Range: We offer a competitive salary based on experience and qualifications. The compensation range for this position is $100,000 annually, with potential for bonuses, stock and additional benefits.

EEO & Accessibility Statement

DIGITAL UNITED is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require reasonable accommodation during the application or interview process, please contact [email protected].

Maven Clinic is the world’s largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women’s and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company’s Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com

An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including:

• TIME 100 Most Influential Companies (2023, 2026)
• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• Fast Company Most Innovative Companies (2020, 2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)

About the Role:

We are looking for a mission-driven care advocate to join our team to provide world-class care to Maven members. Our Care Delivery team consists of care coaches and care advocates who help our members navigate digital care and access the tools to unlock their optimal experience and outcomes. Our team works to continuously learn more about members and ourselves, and you’ll move fast to assist our members with navigation of our network and product. As a Care Advocate, you’ll be the Maven resource for our members, providing resources and education on how to access care and walk through walls to engage members with our platform.

Our Care Delivery team works remotely and supports Maven members 24/7/365. We are currently hiring for the following shifts:

• Sunday-Thursday 3pm-11:30pm ET
• Sunday-Thursday 11am-7:30pm ET
• Tuesday-Saturday 7am-3:30pm ET
• Tuesday-Saturday 3pm-11:30pm ET
• Tuesday-Saturday 11am-7:30pm ET

What You’ll Do:

• Prioritize tasks and manage a schedule of high-volume introductory video appointments with members
• Uphold our value of “moving fast” by promptly answering member questions, assisting with product-related needs, and providing personalized recommendations
• Demonstrate our value of “walking through walls” by delivering an exceptional member experience and appropriately escalating concerns or questions
• Navigate members’ healthcare networks to ensure access to care and investigate available resources and support
• Coordinate with team members as needed to facilitate timely access to care, provide follow-up, and close the loop with members
• Provide education and resources related to members’ program needs
• Collaborate with cross-functional partners and team members across Care Delivery, Customer Support, Provider, and Product teams
• Execute tasks that support an optimal member experience and take ownership of closing the loop on outstanding items
• Participate in cross-functional projects and collaborate with other departments as needed
• Identify referral needs and collaborate with Maven providers
• Anticipate and address members’ social determinants of health needs

What You’ll Bring:

• A background in allied health, human services, or healthcare
• 1-2+ years of direct patient care experience or digital health
• Problem-solving skills to help find creative solutions to customer needs, including working in a remote/startup environment
• Ability to remain flexible with changes and have a growth mindset
• Ability to communicate with patients empathetically in writing and verbally, and passionate about creating a positive member experience with optimal outcomes
• Experience achieving KPIs relevant to engagement, satisfaction and productivity
• Proficiency in navigating new technologies and systems as part of working on a remote team
• Experience in family planning and maternal-child health areas/others such as pregnancy, postpartum, fertility, options counseling, menopause, adoption, surrogacy is preferred, not required
• Comfort with technology tools like Google suite, CRM platforms, EHRs, and Zendesk is preferred, not required
• Certification or licensure in a healthcare related field is preferred, not required

The base salary range for this role is $55,000 - $65,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

This role requires active work authorization in the US.

Maven embraces a flexible and inclusive work environment. This role is open to candidate in: AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who’ve been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.