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Handles telecom integrations and technical support for AI healthcare agents, troubleshoots call routing, and manages support tickets for US clinic customers.
About us
Talkie builds AI Agents for healthcare. Our agents handle patientâclinic communication end-to-end - voice calls, web chat, and SMS - so patients get 24â7 access to care and busy practices never miss a conversation. Every month, our AI Agents handle close to a million real patient conversations across the US and Poland. Trusted by primary care, specialty practices, and hospitals.
The Role
Weâre looking for a Junior Technical Support Engineer to keep our AI Agents connected to the real world - the phone systems, networks, and clinical software our US customers already run. This is a hands-on, high-impact role at the point where our technology meets each clinicâs infrastructure.
At the center of the job is telecom integration: getting patient calls to flow cleanly from a clinicâs existing phone number into our AI Agent and back out to the right person. In practice thatâs almost always call forwarding - occasionally SIP trunking - and it means coordinating with clinic staff, their IT people, and external telecom vendors until calls route perfectly. Around that core, youâll also own the support queue and troubleshoot API integrations with clinical systems (EHR) and LLM issues between Talkie and our customers.
This is not a âsit quietly and read documentationâ role. Youâll be on calls and emails with US clients and vendors, chasing down whatâs blocking an integration, and closing the loop. Every clinic you bring live is a clinic whose patients can now reach care around the clock - so precision, follow-through, and clear communication matter as much as technical skill.
What Youâll Do
Own telecom integrations for our US clients. For each new clinic, confirm the phone provider (RingCentral, Weave, Dialpad, Vonage, Comcast, Verizon, or an IT/MSP partner), plan how patient calls will be forwarded to Talkie, and drive the setup to completion - either by configuring call forwarding yourself with admin access the client shares, or by coordinating a technical call with the clientâs IT person or telecom vendor.
Verify that call routing actually works end-to-end before you close a task - patient number â AI Agent â the right transfer destination (department, on-call, voicemail) - and troubleshoot anything that doesnât.
Manage, update, and prioritize the support queue and backlog, keeping every ticket moving and nothing falling through the cracks.
Diagnose and resolve technical issues to restore service, and resolve tickets independently where you can.
Troubleshoot API integrations with clinical systems (EHR) between Talkie and clinics, working with the right internal team to unblock them.
Coordinate across Talkieâs teams to resolve tickets - organizing the work, keeping communication flowing, and gathering the data others need to help.
Verify resolutions with the end users who reported the issue, then close the loop and the task.
Proactively collect client feedback on the problems they run into, and communicate incidents and outages to clients following our established process.
Improve the support process itself - propose and implement changes based on data and feedback so integrations get faster and smoother over time.
Handle technical offboarding - data cleanup, deletion, and related work when a contract ends or changes.
What will you achieve with us?
Bring US clinics live faster and more reliably - every integration you finish means real patients can reach their doctor 24â7.
Become the person who understands, end-to-end, how a patient call travels from a clinicâs phone system into an AI Agent and back - across dozens of different provider setups.
Turn a support queue into a well-run process, spotting the patterns that let us prevent problems instead of just fixing them.
Grow into a genuine integrations specialist across telecom and APIs in a regulated, real-world healthcare environment.
Job requirements
This is a young, fast-moving field and a role you can grow into. We care less about years of experience and more about how you think, learn, and work.
Must have
Technical troubleshooting ability - solid hands-on skills and some experience diagnosing, monitoring, and resolving technical issues, with the patience to work a problem until itâs actually fixed.
Telecom & IVR fundamentals - you understand the basics of telecommunications infrastructure and how IVR / call routing works, and youâre eager to go deep on SIP trunking and call forwarding.
Interest in system integrations via API - you want to grow in this area and are comfortable reasoning about how two systems talk to each other.
Communication & collaboration - a problem-solving mindset, easy to work with, assertive when needed, and clear in writing and on calls. You translate cleanly between technical and non-technical people.
Proactivity - you spot problems before youâre asked, flag them, and come with a proposed fix. When somethingâs broken, you say so and you act.
Fast learner, positive attitude - comfortable in a dynamic environment where no two days look the same.
English - C1+ English, strong written communication. Our clients and their vendors are in the US.
Shifted hours - This role requires shifted hours to align with the US market: 2pm - 10pm, with a possibility of Friday hours being 12pm - 8pm.
Nice to have
SIP trunking / call forwarding - hands-on exposure to configuring call routing on platforms like RingCentral, Dialpad, Weave, or similar.
API integrations - experience working with REST APIs, reading API docs, and debugging integration issues.
Healthcare background - prior work in healthcare, health-tech, or another regulated industry where accuracy and privacy are non-negotiable.
Support tooling - experience with ticketing/queue tools (e.g., ClickUp, Jira, Zendesk) and a knack for keeping a backlog tidy.
Genuine curiosity - you enjoy figuring out how things work and show up with ideas for doing them better.
Your goals in this role
Short term - first 3 months
Learn how Talkieâs call flow works end-to-end - how patient calls are forwarded into our AI Agents and transferred onward - and get comfortable with the most common US phone providers.
Take ownership of a set of active client telecom integrations and drive them to âcalls confirmed working.â
Get up to speed on our tooling and ways of working (ClickUp, internal platforms, our support and escalation process).
Start resolving support tickets independently, including first API and VPN troubleshooting with guidance from the team.
Longer term - first 12 months
Own telecom integrations end-to-end across our US onboarding pipeline, from provider identification to verified call routing.
Become the teamâs go-to person for call-forwarding setups and the quirks of each major provider.
Handle API (EHR) integration tickets confidently, escalating only what genuinely needs it.
Improve the support and integration process itself - spot recurring blockers, propose fixes, and help us onboard clients faster with fewer surprises.
What we offer
Competitive pay with your choice of employment contract or B2B contract.
A role with real purpose - weâre changing how patients access healthcare in the US and Poland.
Flexible working arrangements - remote, office, or hybrid.
Work equipment for both home and office (including a comfy chair).
Benefits: private medical care, Multisport card, annual offsite, and a training budget.
A structured onboarding to help you find your feet, plus mentoring and support as you get into the world of AI and conversation design.
Working with cutting-edge AI technology on a product thatâs genuinely useful to real people.
What are we like as a company?
We are friendly, direct, and driven by curiosity and ambition. We value a growth mindset and see failure as a learning opportunity. Our culture is built on inquiry and critical thinking - asking questions is the standard, and thorough investigation is expected. Weâre proactive problem-solvers who donât shy away from challenges: when somethingâs broken, we acknowledge it, propose solutions, and fix it. And yes - we love to have fun too. Dancing till the early hours, karaoke nights, and team sports are a long-standing tradition at Talkie.
Our recruitment process
Reflecting our culture, our recruitment process is respectful and collaborative. We aim to create a welcoming environment where you can be yourself and get to know us better. The entire process typically takes 2â4 weeks.
What to expect
đź Initial contact - if your application is a fit, weâll reach out by email or phone.
đ± Phone call - a short intro, 10â15 minutes.
đ First interview (30â60 min, online) - mutual fit and getting to know each other.
đȘ Second interview- case study (60 min, online) - a hands-on task that lets you show how you think and approach problems.
đ Reference check - weâll ask for references from people youâve worked with.
đ€ Offer - if all goes well, weâll make you an offer, or share detailed feedback based on the interviews, case, and references.
We want to hire as soon as we find the right person - so donât wait, apply now!
Advises MongoDB customers on cloud product strategies, troubleshoots technical issues, and advocates for user needs across SaaS database systems.
The database market is massive and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments.
Our Cloud Technical Services Engineers provide their exceptional analytical skills and customer service to ensure that MongoDB users are successful with our suite of MongoDB application-layer products. Weâre looking for individuals who want to dig into the details of how âbig dataâ and âweb-scaleâ systems are successfully assembled and operated every day by organisations of every size and flavour.
Cloud Technical Services Engineers are a key part of our elite Technical Services organisation that supports MongoDB customers worldwide, with teams in locations including New York, Sydney, Gurugram, and Dublin. If youâre passionate about the opportunity to get comfortable working with the cloud every single day and be part of a team that works at the frontier of SaaS services and database systems, this is the role for you.
We are looking to speak to candidates who are based in Sydney for our hybrid working model.
As a Cloud Technical Services Engineer, youâll be advising customers on strategies and documented practices for making best use of our cloud products. This will require you to translate technical concepts and patterns into generalist terms for our customers, helping them understand, install, and use those applications well. Youâll also troubleshoot technical problems with these products, and be an advocate for our usersâ needs, collaborating with the MongoDB product management and development teams on their behalf.
We consider all candidates with an eye for those who are self taught, curious, and multi-faceted. Youâll need excellent communication skills, both written and verbal, and be knowledgeable about a wide range of internet technologies. You should also have:
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDBâs unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, weâre powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. Itâs what makes us MongoDB.
To drive the personal growth and business impact of our employees, weâre committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employeesâ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what itâs like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID- 3273514465
Care Advocate provides member support and education to help Maven Clinic patients navigate virtual healthcare services and optimize their care experience.
Maven Clinic is the worldâs largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end womenâs and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife â improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Companyâs Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com
An award-winning culture working towards an important mission â Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
About the Role:
We are looking for a mission-driven care advocate to join our team to provide world-class care to Maven members. Our Care Delivery team consists of care coaches and care advocates who help our members navigate digital care and access the tools to unlock their optimal experience and outcomes. Our team works to continuously learn more about members and ourselves, and youâll move fast to assist our members with navigation of our network and product. As a Care Advocate, youâll be the Maven resource for our members, providing resources and education on how to access care and walk through walls to engage members with our platform.
Our Care Delivery team works remotely and supports Maven members 24/7/365. We are currently hiring for the following shifts:
What Youâll Do:
What Youâll Bring:
The base salary range for this role is $55,000 - $65,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
This role requires active work authorization in the US.
Maven embraces a flexible and inclusive work environment. This role is open to candidate in: AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work.
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits That Work For You
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.
Director leads and scales Temporal's technical support organization, establishing KPIs, processes, and talent systems to deliver fast, credible support for complex distributed systems.
Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developerâs toolbox, and are building the team that will make that happen.
Our values guide us âthey are present in how we show up, make decisions, and work together to make an impact. Weâre curious, driven, collaborative, genuine and humble.
Temporal is growing and we are looking for those who share our values, challenge âstandardâ thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, weâd love to hear from you!
Temporal is hiring a Director, Global Developer Success to lead and scale our deeply technical support organization. This is a high-impact leadership role responsible for turning customer technical response into a repeatable, measurable, and differentiated advantage for Temporal.
Developer Success is the team customers rely on when they need fast, confident support for complex developer and infrastructure issues. The team helps users deploy, operate, debug, and scale Temporal across cloud-native environments, distributed systems, SDKs, observability stacks, and mission-critical workloads. The next phase requires a leader who can preserve technical excellence and customer empathy while building the operational rigor of a world-class support function.
Temporalâs customers are building increasingly mission-critical, distributed, long-running, and AI-enabled systems. When something is unclear or broken, the support experience must be fast, technically credible, and predictable.
Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process.
Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded.
U.S. Benefits
International Benefits
Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, home office setup, professional memberships, work-from-home meals, and access to the Calm app for mental wellness.
Travel
Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
We are not working with external recruitment agencies, thanks.
Manages telecom integrations and technical support for AI healthcare agents, troubleshooting phone systems, API integrations, and clinical software connectivity for US clinic clients.
About us
Talkie builds AI Agents for healthcare. Our agents handle patientâclinic communication end-to-end - voice calls, web chat, and SMS - so patients get 24â7 access to care and busy practices never miss a conversation. Every month, our AI Agents handle close to a million real patient conversations across the US and Poland. Trusted by primary care, specialty practices, and hospitals.
The Role
Weâre looking for a Junior Technical Support Engineer to keep our AI Agents connected to the real world - the phone systems, networks, and clinical software our US customers already run. This is a hands-on, high-impact role at the point where our technology meets each clinicâs infrastructure.
At the center of the job is telecom integration: getting patient calls to flow cleanly from a clinicâs existing phone number into our AI Agent and back out to the right person. In practice thatâs almost always call forwarding - occasionally SIP trunking - and it means coordinating with clinic staff, their IT people, and external telecom vendors until calls route perfectly. Around that core, youâll also own the support queue and troubleshoot API integrations with clinical systems (EHR) and LLM issues between Talkie and our customers.
This is not a âsit quietly and read documentationâ role. Youâll be on calls and emails with US clients and vendors, chasing down whatâs blocking an integration, and closing the loop. Every clinic you bring live is a clinic whose patients can now reach care around the clock - so precision, follow-through, and clear communication matter as much as technical skill.
What Youâll Do
Own telecom integrations for our US clients. For each new clinic, confirm the phone provider (RingCentral, Weave, Dialpad, Vonage, Comcast, Verizon, or an IT/MSP partner), plan how patient calls will be forwarded to Talkie, and drive the setup to completion - either by configuring call forwarding yourself with admin access the client shares, or by coordinating a technical call with the clientâs IT person or telecom vendor.
Verify that call routing actually works end-to-end before you close a task - patient number â AI Agent â the right transfer destination (department, on-call, voicemail) - and troubleshoot anything that doesnât.
Manage, update, and prioritize the support queue and backlog, keeping every ticket moving and nothing falling through the cracks.
Diagnose and resolve technical issues to restore service, and resolve tickets independently where you can.
Troubleshoot API integrations with clinical systems (EHR) between Talkie and clinics, working with the right internal team to unblock them.
Coordinate across Talkieâs teams to resolve tickets - organizing the work, keeping communication flowing, and gathering the data others need to help.
Verify resolutions with the end users who reported the issue, then close the loop and the task.
Proactively collect client feedback on the problems they run into, and communicate incidents and outages to clients following our established process.
Improve the support process itself - propose and implement changes based on data and feedback so integrations get faster and smoother over time.
Handle technical offboarding - data cleanup, deletion, and related work when a contract ends or changes.
What will you achieve with us?
Bring US clinics live faster and more reliably - every integration you finish means real patients can reach their doctor 24â7.
Become the person who understands, end-to-end, how a patient call travels from a clinicâs phone system into an AI Agent and back - across dozens of different provider setups.
Turn a support queue into a well-run process, spotting the patterns that let us prevent problems instead of just fixing them.
Grow into a genuine integrations specialist across telecom and APIs in a regulated, real-world healthcare environment.
Job requirements
This is a young, fast-moving field and a role you can grow into. We care less about years of experience and more about how you think, learn, and work.
Must have
Technical troubleshooting ability - solid hands-on skills and some experience diagnosing, monitoring, and resolving technical issues, with the patience to work a problem until itâs actually fixed.
Telecom & IVR fundamentals - you understand the basics of telecommunications infrastructure and how IVR / call routing works, and youâre eager to go deep on SIP trunking and call forwarding.
Interest in system integrations via API - you want to grow in this area and are comfortable reasoning about how two systems talk to each other.
Communication & collaboration - a problem-solving mindset, easy to work with, assertive when needed, and clear in writing and on calls. You translate cleanly between technical and non-technical people.
Proactivity - you spot problems before youâre asked, flag them, and come with a proposed fix. When somethingâs broken, you say so and you act.
Fast learner, positive attitude - comfortable in a dynamic environment where no two days look the same.
English - C1+ English, strong written communication. Our clients and their vendors are in the US.
Shifted hours - This role requires shifted hours to align with the US market: 2pm - 10pm, with a possibility of Friday hours being 12pm - 8pm.
Nice to have
SIP trunking / call forwarding - hands-on exposure to configuring call routing on platforms like RingCentral, Dialpad, Weave, or similar.
API integrations - experience working with REST APIs, reading API docs, and debugging integration issues.
Healthcare background - prior work in healthcare, health-tech, or another regulated industry where accuracy and privacy are non-negotiable.
Support tooling - experience with ticketing/queue tools (e.g., ClickUp, Jira, Zendesk) and a knack for keeping a backlog tidy.
Genuine curiosity - you enjoy figuring out how things work and show up with ideas for doing them better.
Your goals in this role
Short term - first 3 months
Learn how Talkieâs call flow works end-to-end - how patient calls are forwarded into our AI Agents and transferred onward - and get comfortable with the most common US phone providers.
Take ownership of a set of active client telecom integrations and drive them to âcalls confirmed working.â
Get up to speed on our tooling and ways of working (ClickUp, internal platforms, our support and escalation process).
Start resolving support tickets independently, including first API and VPN troubleshooting with guidance from the team.
Longer term - first 12 months
Own telecom integrations end-to-end across our US onboarding pipeline, from provider identification to verified call routing.
Become the teamâs go-to person for call-forwarding setups and the quirks of each major provider.
Handle API (EHR) integration tickets confidently, escalating only what genuinely needs it.
Improve the support and integration process itself - spot recurring blockers, propose fixes, and help us onboard clients faster with fewer surprises.
What we offer
Competitive pay with your choice of employment contract or B2B contract.
A role with real purpose - weâre changing how patients access healthcare in the US and Poland.
Flexible working arrangements - remote, office, or hybrid.
Work equipment for both home and office (including a comfy chair).
Benefits: private medical care, Multisport card, annual offsite, and a training budget.
A structured onboarding to help you find your feet, plus mentoring and support as you get into the world of AI and conversation design.
Working with cutting-edge AI technology on a product thatâs genuinely useful to real people.
What are we like as a company?
We are friendly, direct, and driven by curiosity and ambition. We value a growth mindset and see failure as a learning opportunity. Our culture is built on inquiry and critical thinking - asking questions is the standard, and thorough investigation is expected. Weâre proactive problem-solvers who donât shy away from challenges: when somethingâs broken, we acknowledge it, propose solutions, and fix it. And yes - we love to have fun too. Dancing till the early hours, karaoke nights, and team sports are a long-standing tradition at Talkie.
Our recruitment process
Reflecting our culture, our recruitment process is respectful and collaborative. We aim to create a welcoming environment where you can be yourself and get to know us better. The entire process typically takes 2â4 weeks.
What to expect
đź Initial contact - if your application is a fit, weâll reach out by email or phone.
đ± Phone call - a short intro, 10â15 minutes.
đ First interview (30â60 min, online) - mutual fit and getting to know each other.
đȘ Second interview- case study (60 min, online) - a hands-on task that lets you show how you think and approach problems.
đ Reference check - weâll ask for references from people youâve worked with.
đ€ Offer - if all goes well, weâll make you an offer, or share detailed feedback based on the interviews, case, and references.
We want to hire as soon as we find the right person - so donât wait, apply now!
Handles customer inquiries and support requests for Taskrabbit's marketplace platform, prioritizing customer satisfaction and resolving issues with care and urgency.
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-doâs, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. Weâre looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, weâre creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In â Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!
This is a remote role based in Poland. Employment is subject to presentation of a valid document authorizing legal work in Poland. All applicants must meet current Polish immigration regulations and provide proof of work eligibility.
About The Role:
As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a Client, Tasker, or Partner. Your approach is customer-obsessed, recognizing the intrinsic value of each person and understanding that our business success is rooted in how we prioritize and treat everyone. You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach.
Our Values:
What Youâll Work On:
Customer Obsessed:
Insight/Metrics Driven:
Trusted Resource:
What You Will Need:
Compensation & Benefits:
At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The annual gross pay for this position is 92,000 PLN. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.
An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.
Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Handles customer inquiries and support for Taskrabbit clients and taskers, prioritizing satisfaction and using feedback to improve service quality.
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-doâs, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. Weâre looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, weâre creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In â Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!
This is a remote role based in Poland. Employment is subject to presentation of a valid document authorizing legal work in Poland. All applicants must meet current Polish immigration regulations and provide proof of work eligibility.
As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a Client, Tasker, or Partner. Your approach is customer-obsessed, recognizing the intrinsic value of each person and understanding that our business success is rooted in how we prioritize and treat everyone. You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach.
Customer Obsessed:
Insight/Metrics Driven:
Trusted Resource:
At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The annual gross pay for this position is 82,800 PLN. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.
An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.
Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Cloud Technical Services Engineer advises MongoDB customers on cloud product best practices, troubleshoots technical issues, and advocates for user needs with product teams.
The database market is massive and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments.
Our Cloud Technical Services Engineers provide their exceptional analytical skills and customer service to ensure that MongoDB users are successful with our suite of MongoDB application-layer products. Weâre looking for individuals who want to dig into the details of how âbig dataâ and âweb-scaleâ systems are successfully assembled and operated every day by organisations of every size and flavour.
Cloud Technical Services Engineers are a key part of our elite Technical Services organisation that supports MongoDB customers worldwide, with teams in locations including New York, Sydney, Gurugram, and Dublin. If youâre passionate about the opportunity to get comfortable working with the cloud every single day and be part of a team that works at the frontier of SaaS services and database systems, this is the role for you.
We are looking to speak to candidates who are based in Sydney for our hybrid working model.
As a Cloud Technical Services Engineer, youâll be advising customers on strategies and documented practices for making best use of our cloud products. This will require you to translate technical concepts and patterns into generalist terms for our customers, helping them understand, install, and use those applications well. Youâll also troubleshoot technical problems with these products, and be an advocate for our usersâ needs, collaborating with the MongoDB product management and development teams on their behalf.
We consider all candidates with an eye for those who are self taught, curious, and multi-faceted. Youâll need excellent communication skills, both written and verbal, and be knowledgeable about a wide range of internet technologies. You should also have:
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDBâs unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, weâre powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. Itâs what makes us MongoDB.
To drive the personal growth and business impact of our employees, weâre committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employeesâ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what itâs like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID- 3273514465
Provides technical customer support for ClickHouse cloud infrastructure, troubleshooting issues and helping customers optimize their deployments.
Oversees daily operations, performance, and team development for the sales support function.
Provides travel consultation and emergency support services to clients, coordinating travel arrangements and handling customer inquiries remotely.
Leads customer success operations and strategy for the LATAM region, managing team performance and client relationships.
Provides customer support to German-speaking users on the Taskrabbit marketplace platform, handling inquiries and resolving issues.
Provides customer support and product assistance to enterprise clients using AlphaSense's AI-powered market intelligence platform.
Leads a customer success engineering team to ensure clients derive maximum value from Veeam's data and AI trust solutions.
Provides customer support to AlertMedia clients during evening shift hours (3pm-11pm CST) via multiple communication channels.
Pharmacy technician providing customer support to members, providers, and pharmacies across multiple channels while processing claims and assisting with clinical program enrollment.
ABOUT THE ROLE:
Rightway exists to make pharmacy benefits fair, transparent, and easier to navigate. This role sits on the Rightway Operations team and is a member of the front line of that mission: the first point of contact for members, providers, and pharmacies with questions about benefits, prior authorization, claims, and clinical program enrollment. Youâll work across phone, chat, and email applying the same standard of empathy and root cause problem solving no matter the channel a member chooses.
WHAT YOUâLL DO:
WHO YOU ARE:
COMPENSATION: $21.50 - $22.00/hr
Compensation offered will be determined by geographic location, experience, and qualifications.
CYBERSECURITY AWARENESS NOTICE
In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.
ABOUT RIGHTWAY:
Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patientâs care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.
Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. Weâre headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.
HOW WE LIVE OUR VALUES TO OUR TEAMMATES:
Weâre seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our core values:
We are human, first Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen toâand hearâeach other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.
We redefine what is possible We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.
We debate then commit We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a âyes, andâ mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.
We cultivate grit Changing healthcare doesnât happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.
We seek to delight Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our membersâ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our membersâ success.
Rightway is proud to be an Equal Opportunity Employer that believes in the strength of diverse thought, beliefs, backgrounds, and education. We foster an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis protected by applicable law. All employment decisions are based on merit, qualifications, need, and performance.
Technical services engineer resolves complex MongoDB customer issues, advises on architecture and performance, and advocates for customer needs to product teams.
MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.
We are looking to speak to candidates who are based in Bengaluru for our hybrid working model.
Youâll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. Youâll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. Youâll be an advocate for customersâ needs - interfacing with our product management and development teams on their behalf. And youâll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.
We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.
If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, Google Cloud Platform).
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDBâs unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, weâre powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. Itâs what makes us MongoDB.
To drive the personal growth and business impact of our employees, weâre committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employeesâ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what itâs like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Requisition ID 3273513356
Pharmacy technician handles member, provider, and pharmacy inquiries across multiple channels while processing claims and supporting clinical programs.
ABOUT THE ROLE:
Rightway exists to make pharmacy benefits fair, transparent, and easier to navigate. This role sits on the Rightway Operations team and is a member of the front line of that mission: the first point of contact for members, providers, and pharmacies with questions about benefits, prior authorization, claims, and clinical program enrollment. Youâll work across phone, chat, and email applying the same standard of empathy and root cause problem solving no matter the channel a member chooses.
WHAT YOUâLL DO:
WHO YOU ARE:
COMPENSATION: $21.50 - $22.00/hr
Compensation offered will be determined by geographic location, experience, and qualifications.
CYBERSECURITY AWARENESS NOTICE
In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.
ABOUT RIGHTWAY:
Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patientâs care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.
Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. Weâre headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.
HOW WE LIVE OUR VALUES TO OUR TEAMMATES:
Weâre seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our core values:
We are human, first Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen toâand hearâeach other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.
We redefine what is possible We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.
We debate then commit We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a âyes, andâ mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.
We cultivate grit Changing healthcare doesnât happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.
We seek to delight Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our membersâ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our membersâ success.
Rightway is proud to be an Equal Opportunity Employer that believes in the strength of diverse thought, beliefs, backgrounds, and education. We foster an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis protected by applicable law. All employment decisions are based on merit, qualifications, need, and performance.
Provides customer support to Taskrabbit clients and taskers, prioritizing satisfaction through personalized interactions and data-driven insights to improve the platform experience.
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-doâs, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. Weâre looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, weâre creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In â Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!
This is a remote role based in Poland. Employment is subject to presentation of a valid document authorizing legal work in Poland. All applicants must meet current Polish immigration regulations and provide proof of work eligibility.
As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a Client, Tasker, or Partner. Your approach is customer-obsessed, recognizing the intrinsic value of each person and understanding that our business success is rooted in how we prioritize and treat everyone. You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach.
Customer Obsessed:
Insight/Metrics Driven:
Trusted Resource:
At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The annual gross pay for this position is 82,800 PLN. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.
An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.
Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
